Privacy Policy

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Effective Date: 1 November 2025

At Climbers Against Gravity, your privacy matters to us. This policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our game.

When you purchase Climbers Against Gravity, we collect the following information:

• Name
   
• Email address
   
• Shipping address
   

We do not collect or store:

• Credit card or payment information (this is handled securely by our payment processor, e.g. Shopify, Stripe, PayPal)
   

We only use your personal details to:

• Process and ship your order
   
• Send order confirmations and delivery updates
   
• Provide customer support
   
• Occasionally send product updates, special offers, or launch news — only if you opt-in
   

We follow industry best practices to ensure your data is safe and only accessible to authorised personnel. We:

• Do not sell, trade, or rent your personal information
   
• Use secure platforms for payment processing and email communication
   
• Regularly review our systems to maintain security
   

Your data is only shared with:

• Payment processors (e.g. Shopify Payments, Stripe, or PayPal)
   
• Shipping and fulfilment providers for delivery purposes
   
• Email marketing providers (if you opt into our list)
   

We never share your information with third parties for advertising or resale.

Our website may use cookies or tracking tools to enhance your experience and monitor website performance. You can disable cookies in your browser settings.

You can:

• Request a copy of your personal information
   
• Ask us to correct or delete your data
   
• Unsubscribe from marketing emails at any time
   

Just email us at info@climbersagainstgravity.com with your request.

If you have questions about your data or this policy, please contact us at:

Climbers Against Gravity
Email: info@climbersagainstgravity.com
Suite 143, 580 Hay St, Perth WA 6000, Australia